Dear Customer,
As the Covid-19 outbreak gains momentum, we have been making preparations to ensure that our levels of service remain unaffected.
Already, many of our staff are working from home with technology which ensures they can work seamlessly, as if they were in the office. During this week, more staff will transition from the workplace to home, although from a customer’s perspective, you will notice no difference when you call us.
If you find that you need to work outside normal working hours, our website is at your disposal 24 hours per day. If you have not already registered, please go to (please insert relevant instructions). When your account is open, you will be able to view stock, see your net prices and place orders online.
Remember that, if your preferred product is out of stock and supply becomes difficult, our experienced refrigeration and air conditioning engineers are at your disposal to assist with selection of suitable alternatives.
We anticipate some disruption over the coming weeks, but we are doing everything we can to ensure we minimise the effects in the areas which we can control.
We wish you well in these difficult times - we are here to help.